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SPS’ has worked with dozens of telecom service providers in the past two decades.
We enjoy long term relationships with customers where we often end up performing a function for them as if we are a part of their organization.
We get to see many different practices, tactics and various degrees of success and failure. Two companies perform exactly the same mission: one’s successful and the other isn’t.
So why is that? It’s a lot of different things: clarity around roles and objectives, the management team, their processes and systems.